Q: How can I track my delivery?
A: Please kindly write us on email@example.com, please include your e-mail order number, we will get back to you ASAP.
Q: Can I cancel my order?
A: After payment confirmation, canceling order is possible during next 24h ! If you decide to cancel your order, please write us on firstname.lastname@example.org. Anyway we strongly advice to check your choice before confirming your order.
Q: Where is my order?
A: Please note that estimated international delivery last 2 - 5 weeks, depending where you live.
Q: What if my product arrived damaged?
A: In this situation please write us direct email on email@example.com, with your order number included in the e-mail. We assure you, that we will do our best to solve problem ASAP.
Q: I have ordered 2 different products but just one arrived?
A: Please do not worry, if you ordered 2 or more different models, they can arrive in separate packages one after another. Our products are sometimes shipped from different warehouse, don't worry your product will arrive soon!
If you have any other questions, do not hesitate to write us on firstname.lastname@example.org, we will get back to you ASAP !